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Cancellations 

 

How do I cancel an order?

You can cancel your order before the product has been shipped. Your entire order amount will be refunded. Simply call our helpline on (022) 22044444 with your details and our representative will help you with cancellations and refunds.

Unfortunately, an order cannot be cancelled once it has been shipped.

 

How can I cancel items in my order?

You can cancel some item/s in your order before the product has been shipped. The corresponding amount will be refunded. Simply call our helpline on (022) 22044444 with your details and our representative will help you with cancellations and refunds.

Unfortunately, an order cannot be modified once it has been shipped.

 

How long will it take to process my cancellation request?

Once you request the cancellation of item(s) in your order, it will take us a maximum of 1-2 business days to cancel the order and initiate a refund. If you opt for having the money transferred back to the source of transaction, it may take up to 7-10 business days for the respective banks to process the refund. Please get in touch with the banks directly in case of any delays post confirmation of cancellation/refund by Filink.