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Payments

 

How do I pay for a Filink purchase?

Filink offers you multiple payment methods. Whatever your online mode of payment, you can rest assured that Filink’s trusted payment gateway partners use secure encryption technology to keep your transaction details confidential at all times.

You can pay by all major credit cards (including American Express) and debit cards (including Maestro cards) issued by Indian banks. 

You can also use Internet Banking (covering 43 banks) to make your purchase.


Are there any hidden charges or taxes when I make a purchase on Filink?

There are zero hidden charges when you make a purchase on Filink. The prices listed for all the items are final and all-inclusive. The price you see on the product page is exactly what you pay. 


How do I pay using a credit card?

We accept all VISA, MasterCard and American Express credit cards issued in India. Filink cannot currently process international credit cards.

To pay using your credit card at checkout, you will need your card number, expiry date, three-digit CVV number (found on the backside of your card). After entering these details, you will be redirected to the bank's page for entering the online 3D Secure password.


How do I pay using a debit card?

We accept debit cards issued by all banks in India. Filink cannot currently process international debit cards. To pay using your debit card at checkout, you will need your card number, expiry date (optional for Maestro cards), three-digit CVV number (optional for Maestro cards). You will then be redirected to your bank's secure page for entering your online password (issued by your bank) to complete the payment.


Can I deposit money by cash/cheque/NEFT etc directly into your bank account?

Yes. Simply place your order by phone or email and make the relevant payment directly to our bank account. Please mention clearly your complete billing and shipping address, details of items (Model and Quantity) as well as any special requests you may have whilst placing your order.

·       Filink Printers Pvt. Ltd.

·       HDFC Bank

·       Account Number :00012000020549

·       Bank Address: 101-104,Tulsiani Chambers, Free Press Journal Marg, Nariman Point, Mumbai 400021.

·       RTGS/NEFT IFCS:HDFC0000001

 

Is it safe to use my credit/debit card on Filink?

Your online transaction on Filink is secure with the highest levels of transaction security currently available on the Internet. Filink uses 256-bit encryption technology to protect your card information while securely transmitting it to the respective banks for payment processing.

All credit card and debit card payments on Filink are processed through secure and trusted payment gateways managed by leading Indian banks. Banks in India now use the 3D Secure password service for online transactions, providing an additional layer of security through identity verification.


What steps does Filink take to prevent card fraud?

Filink realizes the importance of a strong fraud detection and resolution capability. We and our online payments partners monitor transactions continuously for suspicious activity and flag potentially fraudulent transactions for manual verification by our team.

In the rarest of rare cases, when our team is unable to rule out the possibility of fraud categorically, the transaction is kept on hold, and the customer is requested to provide identity documents. The ID documents help us ensure that the purchases were indeed made by a genuine card holder. We apologise for any inconvenience that may be caused to customers and request them to bear with us in the larger interest of ensuring a safe and secure environment for online transactions.


What is a 3D Secure password?

The 3D Secure password is implemented by VISA and MasterCard in partnership with card issuing banks under the “Verified by VISA” and “Mastercard SecureCode” services, respectively.

The 3D Secure password adds an additional layer of security through identity verification for your online credit/debit card transactions. This password, which is created by you, is known only to you. This ensures that only you can use your card for online purchases.

How can I get the 3D Secure password for my credit/debit card?

You can register for the 3D Secure password for your credit/debit card by visiting your bank’s website. The registration links for some of the banks have been provided below for easy reference:

 

State Bank of India

ICICI Bank

HDFC Bank

Punjab National Bank

Axis Bank

Corporation Bank

Andhra Bank

Bank of Baroda

Standard Chartered India

Union Bank of India

Central Bank of India

Citibank

Deutsche Bank

Dhanlakshmi Bank

IDBI Bank

ING Vysya Bank

IndusInd Bank

Jammu & Kashmir Bank

Kotak Mahindra Bank

Karur Vysya Bank

Oriental Bank of Commerce

South Indian Bank

Vijaya Bank

Canara Bank


Can I use my bank's Internet Banking feature to make a payment?

Yes. Filink offers you the convenience of using your bank’s Internet Banking service to make a payment towards your order. With this you can directly transfer funds from your bank account, while conducting a highly secure transaction.

We accept payment through Internet Banking for the following banks:

ABN Amro Bank

Axis Bank

Allahabad Bank

Andhra Bank

Bank of Bahrain and Kuwait

Bank of Baroda

Bank of India

Bank of Maharashtra

Bank of Rajasthan

Central Bank of India

Citibank

City Union Bank

Corporation Bank

Deutsche Bank

Development Credit Bank

Dhanlaxmi Bank

Federal Bank

HDFC Bank

ICICI Bank

IDBI Bank

ING Vysya Bank

Indian Overseas Bank

Indian Bank

IndusInd Bank

Jammu & Kashmir Bank

Karnataka Bank

Karur Vysya Bank

Kotak Mahindra Bank

Lakshmi Vilas Bank

Oriental Bank of Commerce

Punjab National Bank

Royal Bank of Scotland

South Indian Bank

Standard Chartered Bank

State Bank of Hyderabad

State Bank of India

State Bank of Mysore

State Bank of Travancore

Syndicate Bank

Tamilnad Mercantile Bank

Union Bank of India

United Bank of India

Vijaya Bank

YES Bank



Can I make a credit/debit card or Internet Banking payment on Filink through my mobile?

Yes, you can make credit card payments through the Filink mobile site and application. Filink uses 256-bit encryption technology to protect your card information while securely transmitting it to the secure and trusted payment gateways managed by leading Indian banks.