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What is Filink’s return policy?

If you have received a damaged or defective product, you can get a replacement within 14 days of delivery at no extra cost. The 14 Day Replacement Guarantee is applicable to all physical products sold on filinkindia.com

Items should be returned in the original condition you had received them. Please understand that we cannot accept returns in certain instances:

·        Damages due to misuse of product

·        Any printer cartridge which has been used/consumed

·        Products with tampered or missing serial / UPC numbers

·        For printers - Any damage / defect which is not covered under the manufacturer's warranty

·        Any product that is returned without all original packaging and accessories, including the box, manufacturer's packaging if any, and all other items originally included with the product(s) delivered

All physical products sold by Filink are covered by this guarantee. Replacement can be for the entire product or part(s) of the product subject to availability of the same on filinkindia.com


How do I return a defective or damaged product for a new replacement?

Notify us of the damaged or defective product as soon as possible. In line with our 14 Day Replacement Guarantee, you have 14 days from the date of delivery to return the product for a replacement.

Please ensure that the product is returned in the original condition you had received it. We will send you a brand new replacement at no extra cost to you.